Refund policy
Return Policy
At Sia Fashion we strive to provide you with the best shopping experience. However, if you receive a damaged product, we are here to help. Please read our return policy carefully:
Conditions for Return
- Damaged Products Only: We only accept returns for products that are received in a damaged condition.
- Proof of Damage: To process a return, you must provide a video of the unpacking process clearly showing the damage to the product.
Return Process
- Initiate a Return: Contact our customer support team within 7 days of receiving the product to initiate a return. You can reach us via [contact email/phone number].
- Submit Proof: Provide the video of the unpacking process as proof of the damage.
- Return Authorization: Once we verify the damage, we will authorize the return and provide you with instructions on how to return the product.
Important Notes
- Time Frame: All return claims must be made within 7 days of receipt of the product. Claims made after this period will not be accepted.
- Original Packaging: Please ensure that the product is returned in its original packaging.
- Non-Returnable Items: Certain items may not be eligible for return. Please refer to our [non-returnable items list] for more details.
Refunds
- Processing Time: Once we receive and inspect the returned product, we will process your refund. This may take up to 15 business days.
- Refund Method: Refunds will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions or need further assistance, please contact our customer support team at siafashionindia@gmail.com
Thank you for shopping with Sia Fashion.